Terms and Conditions – LuxbyHala

Terms and Conditions

Welcome to LuxbyHala. These Terms and Conditions apply to the website and all transactions conducted through it. By accessing or using this website, you agree to be bound by the following terms and conditions in accordance with UAE e-commerce laws.

1. General

This website is owned and operated by LuxbyHala. All references to “we”, “us”, and “our” refer to LuxbyHala. The content, images, and branding on this site are the property of LuxbyHala and may not be copied or reused without permission.

2. Orders and Payments

All orders placed through LuxbyHala are subject to availability and confirmation. We reserve the right to refuse or cancel any order. Prices are listed in AED and may be updated without notice. Payment must be made in full before products are shipped.

3. Shipping

We offer delivery across the UAE. Delivery times may vary depending on location. Delays due to courier issues or holidays are not our responsibility, but we aim to assist in resolving them promptly.

4. Returns and Exchanges

Due to the nature of luxury accessories, all sales are considered final unless the item is defective or damaged upon arrival. In such cases, customers must contact us within 48 hours of receiving the product to arrange a return or exchange.

5. Privacy Policy

We respect your privacy. Any personal information you provide is used solely for order processing, delivery, and customer support. We do not sell or share your data with third parties unless required by UAE law.

6. Product Descriptions

We make every effort to display our products accurately. However, due to lighting and screen differences, the actual product color may slightly vary from the images shown.

7. Limitation of Liability

LuxbyHala shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products. All products are sold “as is.”

8. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be handled under UAE jurisdiction.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Last updated: May 2025